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PRIVACY POLICY

1. Data controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), the following details of the data controller are provided:

  • Headline: Holística Nature
  • Company name: Holística Nature Ecotourism, Training and Wellbeing, S.L.
  • Tax Identification Number (CIF): B21607908
  • Registered office: 24 Teodoro Domínguez Street, 21291 Galaroza (Huelva)
  • Email: info@holisticnature.com
  • Website domain: www.holisticaformacion.com

(hereinafter, THE PERSON IN CHARGE)

2. Purpose of data processing

Personal data collected via the website www.holisticaformacion.com will be processed for the following purposes:

  • Management of the user register on the online training platform.
  • Managing the purchase of on-demand online courses via WooCommerce.
  • Management of access to training content and course history.
  • Sending communications relating to the course purchased (login details, support, issues).
  • Sending informational or commercial communications relating to training courses, always with prior consent.
  • Handling enquiries or requests for information.
  • Compliance with legal, tax and administrative obligations.

3. Legal basis for processing

The legal basis for the processing of data is:

  • User consent (Article 6(1)(a) of the GDPR).
  • The performance of a contract (Article 6(1)(b) of the GDPR), when purchasing courses or registering on the platform.
  • Compliance with legal obligations (Article 6(1)(c) of the GDPR).

4. Types of data processed

Depending on how the user interacts with the platform, the following data may be processed:

  • Identifying details: first name and surname.
  • Contact details: email.
  • Login details: username and password (encrypted).
  • Billing details: required to purchase courses.
  • Academic details: courses completed, progress and qualifications (where applicable).
  • Browsing data: IP address, browser type and device type, via cookies.

No special categories of personal data are processed, unless the user provides them voluntarily.

5. Data retention

Personal data will be retained:

  • As long as the user keeps their account active.
  • For as long as a contractual relationship exists.
  • Until the user requests the erasure of their data.
  • For the periods required by law in respect of tax or administrative obligations.

6. Recipients of the data

The data will not be disclosed to third parties except:

  • Legal obligation.
  • Service providers necessary for the operation of the platform (web hosting, LMS platform, payment gateway, email marketing), with whom contracts are in place data processing agreement in accordance with the GDPR.

No international data transfers are made outside the European Economic Area, except where technological measures are used that ensure an adequate level of protection in accordance with the GDPR.

7. Users’ rights

Users may exercise the following rights:

  • Access to your personal data.
  • Correction of inaccurate data.
  • Erasure (right to be forgotten).
  • Refusal of treatment.
  • Restrictions on processing.
  • Data portability.
  • Consent may be withdrawn at any time.

To exercise these rights, you must send a request to info@holisticnature.com, enclosing a copy of an identity document solely to verify your identity.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) via www.aepd.es.

8. Data security

THE DATA CONTROLLER implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of personal data, in accordance with Article 32 of the GDPR.

9. Use of cookies

This website uses first-party and third-party cookies for technical and analytical purposes.
Further details are available at the Cookie Policy from the website.

10. Links to third-party websites

The website may contain links to external pages. THE CONTROLLER accepts no responsibility for the content or privacy policies of such sites; users are solely responsible for accessing them.

11. Changes to the privacy policy

This Privacy Policy may be amended in line with regulatory or technical changes.
It is recommended that you check it regularly.

Last updated: 2025.

12. Acceptance

Registering on the platform, purchasing courses or completing forms implies the express acceptance of this Privacy Policy.

 

Holistic Training

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